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Privacy Policy

by manuel

1. PRIVACY POLICY — Look Around Tours 

Last updated: 11/12/2025

1. Data Controller

This Privacy Policy applies to the website lookaroundtours.com, operated by:

Look Around Tours
Data Controller: André Rafael Marques
Portuguese Tax ID (NIF): 228924510
Location: Sesimbra, Portugal
Email: hello@lookaroundtours.com
Phone: +351 926 098 158

As a self-employed operator (autónomo), André Rafael Marques is responsible for processing personal data collected through this website, in compliance with the General Data Protection Regulation (GDPR) and Portuguese Law No. 58/2019.


2. Personal Data We Collect

We only collect data necessary to provide our services.

2.1 Data provided directly by the user

  • Name

  • Email

  • Phone number

  • Information submitted through contact forms

  • Booking information submitted through the FareHarbor widget

2.2 Data collected automatically

Through cookies and analytics tools:

  • IP address

  • Approximate location

  • Pages visited

  • Time spent on site

  • Device and browser information

Tools used:

  • Google Analytics

  • Meta Pixel (Facebook/Instagram)

  • Google Ads

  • WhatsApp contact button


3. Purposes of Data Processing

Your personal data is processed for the following purposes:

  1. Managing reservations via FareHarbor

  2. Responding to inquiries submitted through contact forms

  3. Communication with clients before and after activities

  4. Improving website performance through analytics

  5. Marketing and advertising, only when the user consents to marketing cookies

  6. Compliance with legal and tax obligations


4. Legal Basis for Processing

We process personal data on the following legal bases:

  • Performance of a contract (e.g., tour bookings)

  • Consent (forms, cookies, marketing)

  • Legitimate interest (website functionality, security, fraud prevention)

  • Legal obligation (tax and invoicing requirements)


5. Sharing Data with Third Parties

We only share data with essential providers:

5.1 FareHarbor

Used for secure booking and payment processing.

5.2 Analytics and marketing tools

  • Google Analytics

  • Meta (Facebook/Instagram)

  • Google Ads

5.3 Other service providers

Website hosting, security tools, backups, and email providers.

We do not sell personal data or share it for independent commercial purposes.


6. International Data Transfers

Some providers (Google, Meta, FareHarbor) may transfer data outside the EU.
All comply with GDPR through Standard Contractual Clauses and adequate safeguards.


7. User Rights

You have the following rights under GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent at any time

To exercise your rights, please contact: hello@lookaroundtours.com


8. Data Security

We implement technical and organizational measures to ensure:

  • Encryption

  • Restricted access

  • Secure backups

  • Prevention of unauthorized access


9. Data Retention Periods

We retain personal data only as long as necessary:

  • Booking data: 5 years (legal/tax obligations)

  • Contact form data: up to 12 months

  • Cookie data: according to our cookie policy

  • Marketing data: until consent is withdrawn


10. Changes to This Policy

Look Around Tours may update this Privacy Policy at any time.
The most recent version will always be available on this page.


11. Contact

For any privacy-related questions:

Email: hello@lookaroundtours.com
Data Controller: André Rafael Marques